Privacy Questions Our Players Ask
We ask for your full name, email address, phone number, date of birth and a copy of your identity document. This information is used to verify your identity, process your deposits through DANA, OVO, GoPay or QRIS, and comply with withdrawal verification rules where local law permits.
Payment tokens (the secure link to your DANA, OVO, GoPay or QRIS account) are stored as long as your account is active. Transaction records — deposits, withdrawals, live casino sessions — are kept for seven years to resolve disputes and meet local legal requirements.
Yes. Log into your account, go to Settings > Privacy & Security, and select 'Request Data Export' to receive your full profile within 14 days. You can also request deletion of non-essential data like profile details, though payment records must stay for seven years per local regulation.
No. We do not sell your personal information. We share payment details only with the payment processor (DANA, OVO, GoPay or QRIS partner) to complete your transaction. We may share anonymised, aggregated statistics with game studios and partners, but never your name or account details.
Your password is hashed and encrypted. Your session is tied to your device fingerprint, so logins from new devices trigger a verification alert. We also encrypt all data in transit using TLS 1.2. You can end all active sessions any time from your account settings.
When you close your account, we anonymise most personal details within 30 days. Payment records and transaction history remain on file for seven years where required by local law. You can request permanent deletion of non-financial data by contacting our support team via live chat or email.
We use cookies to keep you logged in, remember your lobby preferences, and detect fraud. Essential cookies cannot be disabled, but you can manage tracking and preference cookies in your browser settings or in superbet 88's account Settings > Privacy & Security. Session cookies expire when you log out.
